LEADERSHIP

DEVELOPMENT

Servant Leadership in 2019: Leading with Purpose

Many current organizations are taking renewed interest in the traditional concept of ‘Servant Leadership.’ Servant Leadership involves the understanding that the most effective leaders serve their people, by supporting, listening, encouraging, and maximizing the unique potential of each individual.

Emotional Intelligence for Leaders: Strategies for Increasing Your ‘EQ’

  • What is Emotional Intelligence?

  • Which facets of Emotional Intelligence are most important for leadership success?

  • Can Emotional Intelligence actually affect one’s income level?

  • How can I increase my Emotional Intelligence?

Toolbox 101 for Leaders:

Understanding Key Roles, Responsibilities, and Expectations

 

Many times, ‘leadership’ seems like a lofty, philosophical concept. The reality, though, is that research and practical experience can help us identify specific traits and behaviors of leaders who consistently motivate their teams to excellence.

The Mentally Strong Leader:
Strategies for Facing Uncertainty with Quiet Confidence

 

Eleanor Roosevelt said, “We do not have to become heroes overnight. Just a step at a time, meeting each thing that comes up, seeing it is not as dreadful as it appeared, discovering we have the strength to stare it down.”

Toxic Individuals in the Workplace:

How Can We Protect Our People and Organization?

More and more research has been conducted in recent years on the significant, negative impact that so-called ‘toxic individuals’ have on workplaces. These employees are so difficult to work with, and so dysfunctional in their behaviors, that they render their entire team incapable of functioning effectively.

MORE LEADERSHIP DEVELOPMENT PROGRAMS

Leading Others Through Organizational Change:

Strategies and Insights for Leadership Success

Woodrow Wilson said, “If you want to make enemies, try to change something.” Undoubtedly, periods of organizational change are some of the most challenging, and potentially rewarding, times for leaders.

Communication Strategies for Leadership Success

 

How important is communication to your success as a leader? Both research studies and practical experience scream, “Very important!”

Conflict Resolution Strategies for Leaders

 

Would you rather have a root canal than step in between team members in conflict? This session may be for you!

Crucial Conversations: 
Skills for Communicating About Difficult Workplace Issues

We’ve all been there—knowing that we have to have that difficult conversation that we are dreading. In a workplace, it might mean talking to a colleague who just missed a critical deadline, confronting a team member about his or her inappropriate behavior, or conversing as a team about issues that need resolved but seem too “hot-button” to even approach. 

Holding Accountable the Under-Performing or Difficult Employee

 

Employee accountability expert Michael Henry Cohen states, “The employee you hold accountable for poor performance will never cause you as much trouble as those you don’t hold accountable but should.”

Carrots, Sticks, and Other Possibilities:

What Motivates Employees?

Is it pay and benefits? A flexible schedule? Meaningful work? A fun workplace? Verbal praise? This engaging and interactive program addresses the age-old question, “What motivates employees?”

Meeting Facilitation Skills: 

Learn the Skills to Run Productive, Positive, and Efficient Meetings

Even the most skilled and experienced leaders have times when they dread running the upcoming team or project meeting. The diversity of personalities, roles, personal agendas, and communication styles often make meeting facilitation a genuine challenge.

 
 
 
 
 
 
 
 
 
 
 
 

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515.295.2379 / FRCOFFEE@NCN.NET

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